Send us an email and we'll get back to you as soon as possible. In the meantime check out our FAQs to see if this can help answer any immediate questions. Changing the date or time of your flight Economy Light bookings are completely non changeable (apart from for flights during March 2020). We are prioritising those customers due to travel before 31 December 2020. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to … When you book to travel any time up to 31st December 2021, you can make up to two date changes and one name change* free of charge (if you’d like someone else to benefit from your ticket). We will try to respond to your email within 24 hours. Book hotels, cars, travel insurance and holidays. Virgin Holidays booking references. Print or download your boarding pass to your smart phone. Our flexible booking policy We understand that the ever-changing travel restrictions can make planning your trip difficult, so we’ve got you covered. Your eTicket number starts with 932 and is 13 digits long. What’s the best way to speak to someone? I already have a holiday booked with Virgin Holidays, I returned early from holiday and have further questions. We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. Take it with you on holiday to see your flights, hotels, payments and more — even when you’re offline. We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Manage My Booking. If you've purchased any holiday from Virgin Holidays, the reference can be found under 'Airline Booking Reference'. Give us a call to speak to our travel experts. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. Important Information Please check the latest government requirements prior to travel, which include wearing a face mask on all domestic services. Select your seats Bear … If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to … We will help everyone that wants to move their holiday. You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. This can be arranged whilst rebooking or afterwards in Manage my booking. Go onto Virgin Holidays "manage my booking" You should find the Virgin Atlantic flight reference number on there with all your holiday booking info and next to it is says "book your seats". What we sell All Inclusive holidays Late Deals Worldwide holidays Bargain holidays Package Holidays Cheap holidays Cruises Lakes and Mountains Deals Lapland Currency. You can call our team on 0344 472 9499 who can look at options for you. To finalise the amendment, one of our customer advisors will phone you. Is my holiday still going ahead as planned? For the latest information on Covid-19 you can check our FAQs here.​. And with built-in chat, it’s easy to get in touch with us from home, the airp… Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates. You can also log into Manage my booking to find the details there. Check in now Over the past few weeks, we have repatriated our customers from overseas who wanted to come home. . If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel. Or dive right in to our 2021 holiday offers. You'll receive your future travel voucher within 7 days from submitting our form. Looking for inspiration? We continue to review this and working to open up these options to more customers. Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. To do this quote your file number or booking reference in your bank’s reference field so that we can match the payment to your booking. Rest assured; we will notify you as soon as we know if your holiday has been affected. Passengers who are booked to travel on a Delta Air Lines flight, please proceed to Delta Air Lines Check in.If flying out of Havana, please check in at the airport. We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. You can also log into Manage my booking to find the details there. Changes can only be made to certain fares and may attract fees and surcharges. Log in to Manage my booking where you can message us about your options or you can give us a call. You can use this number to check in online and log into My booking. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to … Let’s get started. Give us a call to speak to our travel experts. Explore our destinations and holiday types and save your faves to your very own Wishlist. If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. We'll be in touch by email letting you know how to register to change your holiday plans. We will help everyone that wants to move their holiday. We continue to review this and working to open up these options to more customers. You can also use Flying Club points to pay down an existing holiday balance, via Virgin Holidays ‘Manage My Booking’ page. But if you need more help, just give us a call on 0344 472 9646. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. Or dive right in to our 2021 holiday offers. Your next holiday is only a click away - our website has thousands of options ready to book. With Virgin Holidays, the simplest way is online, using the refund request links in the email you should have received letting you know about the cancellation and the 'Manage my booking' portal. This website uses cookies We use cookies to ensure you have an easy, quick and reliable experience whilst using the Virgin Holidays website. Get a quote today. You can use this number to check in online and log into My booking. Manage My Booking Log in to your booking Applied for a future travel voucher? If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. Depending on the Virgin Australia service you have booked, we have a number of ways you can check in for your flight. How to Manage Your Booking Online. Virgin Holidays booking references If you've purchased any holiday from Virgin Holidays, the reference can be found under 'Airline Booking Reference'. Over the past few weeks, we have repatriated our customers from overseas who wanted to come home. . It can be found on your tickets and booking confirmation. We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to … Bear in mind you may have to wait longer than expected. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking … You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. We'll be in touch by email letting you know how to register to change your holiday plans. View and change your seat. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking. Change or cancel booking The flexibility of your booking depends on the fare family purchased. Virgin Atlantic Flights Exclusive access to Virgin Holidays v-room airport lounges. Log in to Manage my booking where you can message us about your options or you can give us a call. Add great value checked-in bags and sports equipment Pack even more into your trip with our 22kg baggage allowance as well as specialist ski, golf and cycle carriage. With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel. Bear in mind you may have to wait longer than expected. I already have a holiday booked with Virgin Holidays, I returned early from holiday and have further questions. Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. Log in to Manage my booking where you can message us about your options or you can give us a call. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. If your holiday has been affected by the travel restrictions and you have been given a travel voucher, you can now use this to rebook your holiday whenever you’re ready at www.virginholidays.co.uk. Virgin Holidays booking references. With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. It can be found on your tickets and booking confirmation. This can be found at the top of your holiday invoice. Watch our How To video for information on how to change your booking online, or follow the steps below. When you check in online you can also. For further details, please read our privacy policy. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you've purchased any holiday from Virgin Holidays, the reference can be found under 'Airline Booking Reference'. To finalise the amendment, one of our customer advisors will phone you. ; Tailor-Made Cruise Holidays Your cruise, your way. Visit: virginaustralia.com and click on the “Manage” tab. Log in to Manage my booking and apply your voucher when checking out, it can be used to pay your deposit, part pay or settle up … Explore our destinations and holiday types and save your faves to your very own Wishlist. Let’s get started. Cruise with Confidence ATOL and ABTA protection. Sign up to receive news, offers and competitions from Virgin Holidays by email First name. Your next holiday is only a click away - our website has thousands of options ready to book. For extra piece of mind, new bookings made before 31 August 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. Travel agent booking references. Explore our destinations and holiday types and save your faves to your very own Wishlist. You can unsubscribe at any time. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. We also accept booking reference numbers issued by … I’m waiting for a refund on my cancelled holiday. Email. Add baggage and Advance Passenger Information (API). What’s the best way to speak to someone? Your booking is safe with us Rest assured; we will notify you as soon as we know if your holiday has been affected. . Book your flight and enjoy your stay in a hand-picked hotel with Virgin Atlantic. Simply enter your booking reference, surname and lead passenger's … If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646. Please choose an option below. I’m waiting for a refund on my cancelled holiday. For the latest information on Covid-19 you can check our FAQs here.​. It's open from 24 hours before your flight until 70 minutes before departure. Rest assured; we will notify you as soon as we know if your holiday has been affected. . Manage my booking. Our travel experts are on hand to help you book your next holiday. There’s usually a fee to change your flight date or time, which varies depending on your ticket and the type of amendment. You can also ring up customer services, but if you request a refund online, the 'clock' for getting the cash starts as soon as you submit the request. Our travel experts are on hand to help you book your next holiday. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. Thanks for signing up. There is no restriction on how many points you can use. Here you can log in to your booking for your holiday with Jet2holidays, Indulgent Escapes or VIBE, your city break with Jet2CityBreaks or your villa holiday with Jet2Villas. Sign up. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. Send us an email and we'll get back to you as soon as possible. You can pay directly by bank transfer via your bank or by internet banking. In the meantime check out our FAQs to see if this can help answer any immediate questions. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. But if you need more help, just give us a call on 0344 472 9646. We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Enter your details in … You can call our team on 0344 472 9499 who can look at options for you. You'll find contact options below, including Virgin Holidays. We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. First name(s) If you used a middle name(s) when making your booking, you'll need to enter this alongside your first name. Manage my booking; Email sign up. Online Check In is the fastest, simplest way to do it. Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels. Please choose an option below. Use Manage My Booking to: Check in online You can check in online 14 days before you fly, then print your boarding pass or send it to your smartphone. Is my holiday still going ahead as planned? For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels. You can use miles irrespective of whether you book online, in a Virgin Holidays store or by telephone. Or dive right in to our 2021 holiday offers . Why cruise with Virgin Holidays?. We will try to respond to your email within 24 hours. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking. Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates. This can be arranged whilst rebooking or afterwards in Manage my booking. Looking for inspiration? Select to Change, Cancel, Retrieve or Re-send Itinerary. Upgrade your seat. ‎If you’ve got a holiday booked with Virgin Holidays, you’ll find all the essentials at your fingertips in our new app. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. You can now log in to Manage my booking to amend your holiday or request a refund. Most Searched All Inclusive Holidays Late Deals Holiday Destinations View My Booking North … Your eTicket number starts with 932 and is 13 digits long. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. Include wearing a face mask on all domestic services can use this number to check online... 'S … Why cruise with Virgin Holidays, i returned early from holiday and have further questions virginholidays.com discuss... Covid-19 ( Coronavirus ) page for the latest updates use cookies to ensure you have booked, we are those. And competitions from Virgin Holidays website your flight until 70 minutes before departure on... 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